FeraChat

Website chat & messaging API

Turn website conversations into action.

Connect WordPress chat directly to Slack, then optionally use the backend API to route, store, and build on those messages in your own applications.

Start free Sign in to FeraChat Explore features

No credit card API included Plans sized for growth

Live conversations

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Purpose-built capability

A focused product, without a narrow ceiling.

The interface keeps everyday work simple. The API, webhooks, and shared Feradel platform leave room for sophisticated workflows.

WordPress to Slack

Let visitors start a website conversation while your team replies from a familiar Slack workflow.

Message API

Use structured message events in your own intake, support, lead, or client-facing solution.

Conversation routing

Direct messages by site, team, topic, availability, or business rules.

Context preservation

Keep visitor metadata, source pages, timestamps, and conversation history attached.

Webhook events

React to new conversations, replies, assignments, and closures in real time.

Human-first automation

Add bots or workflow automation without losing an easy path to a real person.

Build with Feradel

Use the interface. Extend through the API.

Feradel products expose clear resources, structured responses, usage-aware limits, and webhook events for the workflows your application needs.

Read the API docs

// Create a resource in FeraChat
const response = await fetch(
  "https://api.feradel.com/v1/chat",
  {
    method: "POST",
    headers: {
      Authorization: `Bearer ${token}`,
      "Content-Type": "application/json"
    },
    body: JSON.stringify(payload)
  }
);

const resource = await response.json();

Simple product pricing

Start at $0. Scale by actual usage.

Every tier includes the core product experience. Higher tiers add capacity, advanced controls, and support—not artificial feature confusion.

Free

3 users · 100 messages/month

1 Slack channel
Basic reporting
No message archive

Start free

Starter

$15 / month

1 user · 1,000 messages/month

5 Slack channels
Scheduling and reporting
3-month archive and API

Choose Starter

Complete

$35 / month

5 users · 5,000 messages/month

Unlimited Slack channels
Scheduling and reporting
6-month archive and API

Choose Complete

Beyond

$100 / month

15 users · 15,000 messages/month

Unlimited Slack channels
Expanded scheduling
24-month archive and API

Choose Beyond

Custom

Let’s talk

Custom message volume and controls

Custom retention
Implementation support
Contracted SLA

Contact sales

Free tier policy: no credit card is required. Once the included monthly messages allowance is exceeded, usage is suspended until the next monthly cycle unless the account is upgraded.

Common questions

Clear before you commit.

Does the free tier require a credit card?

No. A team can create an account and use the included monthly allowance without entering payment information.

What happens when free usage is exhausted?

New product usage is suspended for the remainder of that monthly cycle. Existing data remains in the account, and the team can either wait for the next cycle or upgrade immediately.

Can I use this product without the other Feradel products?

Yes. Each product is designed to stand alone. The shared platform becomes valuable when you decide to connect additional Feradel products later.

Is API access available on every plan?

API access varies by product and plan. The plan details above identify availability, and higher tiers may include expanded limits or capabilities.

Start with FeraChat.

Try the complete product experience without a credit card.

Create free account